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If you are a Paytm FASTag user, you will have to take action quickly. As per RBI’s directives, Paytm Payments Bank Ltd (PPBL) can no longer allow business transactions including FASTag to its customers post-March 15th (the latest deadline). As the closure of PPBL will affect many of its services, FASTag users will have to make due arrangements to ensure convenient traveling through various toll booths in India. Let’s check out how you can deactivate your Paytm FASTag account, port it to other banks, or buy a new Fastag.
For those who might want to know why you should deactivate your existing Paytm FASTag, it is because of the One Vehicle, One FASTag initiative. You cannot have two FASTags registered to the same vehicle or use one FASTag with two vehicles.
As Paytm FASTag will cease to operate post-March 15, it becomes imperative to exhaust the balance available and get yourself a new FASTag to continue traveling without any inconvenience.
How To Deactivate Paytm FASTag via App?
Note that the deactivation process is permanent and thus, you won’t be able to reactivate the FASTag once deleted. Here’s how you can do it via the Paytm app.
Open the Paytm app on your phone.
Click on the Profile icon in the top-left corner.
Tap on Help & Support.
Next, select ‘FASTag’ from the ‘Banking Services & Payments’ section.
Finally, click on ‘Chat with us’ and raise a FASTag deactivation request.
Follow up with Paytm if the closure request is not honored within a specific timeframe.
How To Deactivate Using FASTag Paytm Portal?
Let’s see how you can deactivate your FASTag using Paytm Portal.
First up, log in to the FASTag Paytm Portal using your credentials.
A form should appear asking for the FASTag number, registered phone number, and other details for verification purposes.
Next, scroll to find ‘Help & Support’ and then, choose ‘I Want to Close My FASTag Profile’.
How To Buy a New FASTag Online?
Now that you no longer have a FASTag which is mandatory to travel on Indian highways to pay tolls, here’s how you can buy a new FASTag online.
Go to the App Store or Google Play Store to download the app ‘My FASTag’.
You need to find the option ‘Buy FASTag’.
This will take you to Amazon or Flipkart where you can finally make the purchase,
To activate the FASTag, you need to go to the app, click on ‘Activate FASTag’ >> select Amazon or Flipkart >> Scan the QR >> Follow the on-screen instructions to get the tag activated.
How To Port From Paytm FASTag to Other Banks?
Paytm parent company One97 Communications (OCL) is actively working with banks to avail porting of Paytm FASTags. You can still use the Paytm FASTags and load the amount until March 15th beyond which, these tags will likely work till the balance is available and with no fresh deposits. You should be able to port your Paytm FASTag to another bank account after submitting relevant documents and paying the porting charges accordingly.
Currently, there are 32 banks registered with the NHAI where you can create FASTag to pay tolls with ease. It includes Airtel Payments Bank, Axis Bank, Bank of Maharashtra, Federal Bank, FINO Payments Bank, Kotak Mahindra Bank, IDFC First Bank, IndusInd Bank, etc.
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