Samsung admits that there is a bug in the LockStar module

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Samsung has been actively updating its Good Lock application. Samsung Good Lock’s LockStar and MultiStar modules have recently received updates with several bug fixes and performance improvements. The LockStar module, which allows users to customize their lock screen and Always-On Display (AoD) screen, has been updated to version 5.0.0.25. This update brings improved stability for widgets that can be added to the lock screen and AoD screen. It also fixes an issue where face recognition would not stop on the lock screen.

The MultiStar module, which allows users to customize their UI, has been updated to version 6.6.1. This update fixes a bug that prevented YouTube from being rotated when the ‘Rotate With Our Best’ option was enabled. It also fixes a bug that killed devices while using SmartSwitch to transfer MultiStar settings. Additionally, Samsung has fixed a bug that excluded some of its apps that are offered as widgets from the Launcher widget list.
However, a recent bug in the LockStar module has been causing discrepancies between the preview style and the actual effective style when setting up the screen-off interface.
The Bug and its Impact
The LockStar module’s bug affects the screen-off interface, where the previewed style is different from the actual style. This discrepancy can lead to a less desirable screen-off effect, as reported by netizen shrimpp20. Despite attempting to reset the Lockstar module and changing the clock, shrimpp20 was unable to achieve the desired screen-off effect. This issue has led to frustration among users who rely on the LockStar module for customizing their device’s user interface.
Users complaints
One user, shrimpp20, reported that there is a discrepancy between the previewed style and the actual style when setting up the screen-off interface. Samsung has acknowledged this bug and stated that it would be fixed through software updates in the future.
Another user reported that widgets no longer show on the lock screen or AoD screen after updating Good Lock and LockStar. This issue was resolved by uninstalling and reinstalling LockStar. However, some users have reported that they never had the option to add widgets to their lock screen. This indicates that this feature may not be available to all users.

A third user reported a bug with the LockStar app’s screen wake setting not retaining. This issue was resolved by turning off the Adaptive battery, which allowed the lock screen timeout setting to work.
A fourth user reported that Lockstar is not working properly on One UI 5.0 beta 2 on their S21 Ultra. This issue is likely because Lockstar and some other Good Lock modules have not been updated for Android 13 yet.

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Finally, a user reported that the clock position on their lock screen goes back to the default position every second day or so. This issue was found to occur because the phone is restarted, and Lockstar does not turn on after a restart. The user had to manually turn on Lockstar after a restart for it to work.

Samsung’s Response
A Samsung community moderator recently responded to netizens. He admitted that there is a bug in the Lockstar module in the Good Lock application. When customizing the screen display interface, there is a discrepancy between the preview style and the actual effective style.
In response to the bug, Samsung has acknowledged the problem and stated that it would be fixed through future software updates. This response is consistent with Samsung’s approach to addressing bugs and issues in its applications. The company often releases updates to improve performance and fix bugs. The company’s commitment to fixing the bug is a positive sign for users who rely on the LockStar module for customizing their device’s user interface.
Unfortunately, the moderator did not give a timeline for the release of this update. Nevertheless, knowing Samsung quite well, this update should not take much time to arrive.
Conclusion
In conclusion, Samsung’s Good Lock app’s LockStar and MultiStar modules have received updates with several bug fixes and performance improvements. However, some users have reported issues with these modules. This include discrepancies between the previewed style and actual style, widgets not showing on the lock screen or AoD screen, and issues with the screen wake setting not retaining. Samsung has acknowledged these bugs and stated that they would be fixed through software updates in the future. Users can download and install the latest updates to LockStar and MultiStar modules from the Galaxy Store. Alternatively, users can open the Good Lock app and tap the Update link beside the LockStar and MultiStar apps.
Samsung’s acknowledgement of the bug in the LockStar module of the Good Lock application is a positive sign for users who rely on the module for customizing their device’s user interface. The company’s commitment to fixing the bug through future software updates is consistent with its approach to addressing issues in its applications.
While the bug has caused frustration among users, it is important to note that Samsung has a track record of addressing bugs and issues in its apps. The company’s response to similar issues, such as widgets not showing up on the lock screen or always-on display and the inability to retain the screen wake setting, suggests that Samsung truly wants to improve the user experience of its applications.
In the meantime, users can try uninstalling and reinstalling the LockStar module. They can also try turning off the Adaptive battery to resolve related issues. As Samsung releases updates to fix the bug, users can expect a more consistent and reliable user interface.

Disclaimer: We may be compensated by some of the companies whose products we talk about, but our articles and reviews are always our honest opinions. For more details, you can check out our editorial guidelines and learn about how we use affiliate links.

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