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We’ve all experienced that sinking feeling where you notice a typo just after hitting send on an email. But did you know that your blushes could be spared with Microsoft offering the ability to recall an email in Outlook?
There are a few caveats to this fantastic feature. Firstly, you need to be using the Outlook desktop app rather than emailing via the web browser.
You’ll also need to be using a Microsoft Exchange or 365 account, and be emailing someone within your organisation. So you sadly won’t be able to recall a love letter to your crush when using your personal email.
And lastly, you’ll only be able to recall an email before (and not after) the recipient has opened the email. So if whoever you’re emailing is quick to open the inbox, you’ll likely be out of luck.
If you think you fit the above criteria, and you’re still set on recalling that Outlook email, then follow the step-by-step guide below.
What you’ll need
The Microsoft Outlook desktop appAn email you want to recall
The Short Version
Open your Sent Items folder in Outlook Double-click the message you want to recall Click File Choose Resend and Recall and Recall This Message Decide whether you want to delete your message or replace it and hit OK
Step 1 Open the Sent Items folder in OutlookThis will only work in the desktop app, so if you don’t have it installed you’ll need to do that first. Step 2 Double-click the message you want recalled Double-clicking an email will open it in a new window. This is required to call back your email. Step 3 Click FileClick the File tab, which can be located at the top-left corner of the screen. Step 4 Click Resent And Recall Clicking this will open up a drop-down menu. Step 5 Select Recall This Message This will allow you to either delete or replace your message. Step 6 Choose whether you want to delete the message or replace it by editing your words It’s also a good idea to tick the Tell Me box at the bottom of the pop-up to ensure you get notified if the recall does (or doesn’t) work for each recipient. Recalling or replacing an email will only work if your recipient hasn’t opened it yet. Step 7 Click OK to recall your emailIf you chose to replace the message, just edit the text and hit Send again!
Troubleshooting
Can I recall emails in Outlook on my browser? No, but you can set it up so you call recall messages in the future (if you’re fast enough to catch them). Open Outlook in your browser and hit the cog icon in the top-right corner. Then click View All Outlook Settings. Click Compose and Reply and scroll down to Undo Send. Here you can set an undo button that will appear for up to ten seconds after you send an email, allowing you to cancel the message before it actually sends. Can I recall emails sent to users outside of my organisation? No, you cannot unsend any emails sent to users outside of your organisation with Outlook.
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