Major ChatGPT Outage Impacts Thousands

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ChatGPT not working? You’re not alone. Thousands of users have reported issues with OpenAI’s chatbot early Tuesday morning. OpenAI has confirmed the “major outage” and has been working on a fix since roughly 3:20 a.m. ET, according to ChatGPT’s status page on the company’s website.”We are continuing to work on a fix for this issue,” OpenAI’s statement published around 5 a.m. ET reads.Thousands of ChatGPT users have reported issues with the AI tool on Downdetector, which tracks user reports of website, app, and service outages. The reports spiked around 2:30 a.m. ET Tuesday morning. A few users noted they were receiving “bad gateway” error messages when trying to access ChatGPT. PCMag has reached out to OpenAI for comment on the reason for this outage. ChatGPT may be available for some users, however. A quick test on a computer’s web browser at approximately 6:30 a.m. ET Tuesday displayed ChatGPT working normally.Earlier this week, some ChatGPT users saw increased latency on Monday and faced issues getting chat prompts using images to work on mobile devices, according to OpenAI’s status page. OpenAI, however, said it resolved both of those issues.Two weeks ago, ChatGPT users saw partial outages for four days straight. During that time, Microsoft’s Bing API—which ChatGPT uses to search the internet—went out, causing issues with the chatbot. Last month, ChatGPT saw more service issues overall than it has since November last year.

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But the AI firm continues to launch new products. ChatGPT launched its latest AI model, GPT-4o as well as ChatGPT for universities. It may also be training its next GPT model, and is expected to make a partnership announcement with Apple next week at Apple’s Worldwide Developer Conference. Editor’s Note: Downdetector is owned by Ziff Davis, PCMag’s parent company.

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